Powering E-commerce Excellence in the Middle East’s Digital Hub

Dubai CommerCity stands as the world’s first dedicated e-commerce free zone, strategically designed to support the rapidly growing digital commerce ecosystem in the Middle East and beyond. Located in the heart of Dubai’s Al Jadaf district, this innovative free zone offers cutting-edge infrastructure, e-commerce-specific facilities, and comprehensive support services tailored exclusively for digital businesses.

As the official e-commerce hub of Dubai, CommerCity provides unparalleled opportunities for online retailers, digital service providers, and technology companies seeking to capitalize on the region’s $50 billion e-commerce market and establish their presence in one of the world’s fastest-growing digital economies.

Why Dubai CommerCity Leads the Digital Revolution?

Dubai CommerCity offers a revolutionary business ecosystem specifically designed for the digital age:

• 100% Foreign Ownership: Complete control over your e-commerce operations
• Zero Corporate and Personal Income Tax: Maximum profit retention for digital businesses
• E-commerce Focused Infrastructure: Purpose-built facilities for online businesses
• Integrated Logistics Solutions: Seamless connection to regional and global markets
• Digital-First Approach: Streamlined online business setup and management
• Strategic Location: Gateway to 2 billion consumers across MEA and Asia

Dubai CommerCity Benefits Across Key Industries

E-commerce and Online Retail

Specialized Benefits:

• Purpose-built environment: Access state-of-the-art fulfillment centers, including automated warehouses and multi-client units, with flexible pricing. This optimizes inventory and order processing, resulting in 99.95% order accuracy and 99.8% on-time shipping. Warehouse leasing for e-commerce facilities in Dubai ranges from AED 30-60 per sqft annually.
• Efficient last-mile delivery: Benefit from integrated logistics networks that ensure swift and reliable delivery, minimizing transit times. The UAE’s e-commerce transactions are projected to reach USD 8.5 billion by late 2025, supported by robust same-day and next-day delivery options.
• Seamless payment integration: Our infrastructure supports effortless integration with regional and international payment gateways. Cash-on-delivery usage has dropped by 60% since 2020, driven by increased trust in online transactions and widespread adoption of digital payments.
• Streamlined cross-border commerce: We offer simplified procedures for international e-commerce transactions, making global trade more accessible. The Middle East’s cross-border e-commerce market is projected to reach $50 billion by 2025, with a 12.7% CAGR.

Industry Applications: Our infrastructure and licensing support a wide range of e-commerce activities:

• Online Retail and E-commerce Trading: Ideal for direct-to-consumer businesses in a market where online shopping is a mainstream channel for a third of UAE and KSA consumers, with daily online shopping increasing by 320% in the UAE since 2020.
• Digital Marketplace Operations: Equipped to support platforms hosting multiple vendors, with the UAE e-commerce market valued at USD 11.05 billion in 2025, projected to grow to USD 20.54 billion by 2030.
• Drop-shipping and Fulfillment Services: Tailored for businesses managing inventory and shipping for others, providing efficient warehousing, packaging, and returns processing. Businesses can see cost savings of up to 13% and 25% on shipping costs.
• Cross-Border E-commerce Solutions: Designed to facilitate international sales, leveraging streamlined customs and integrated logistics to reach the region’s young, tech-savvy population and over 90% smartphone penetration in Gulf countries.

Digital Marketing and Advertising Technology

Specialized Benefits:

• Robust digital infrastructure: Benefit from high-speed connectivity (e.g., UAE mobile internet speeds of 441.89 Mbps, fixed at 300.65 Mbps) and cloud-ready environments. The UAE’s cloud computing market is projected to reach USD 45.41 billion by 2030, ensuring strong support for your operations.
• Access to valuable marketing analytics: Leverage rich regional consumer data and market insights for targeted campaigns. The Middle East data analytics market is expected to grow at a 23.95% CAGR through 2033.
• Creative content spaces: Utilize modern studios for content creation. The UAE digital content market is projected to hit US$1,678.4 million by 2030 (12.7% CAGR), driven by demand for local content.
• Seamless technology integration: Access advanced tools for digital campaign management, supported by the UAE’s nearly 100% internet penetration and focus on AI-powered advertising.

Industry Applications: Our licenses and infrastructure support diverse digital marketing and ad tech activities:

• Digital Marketing and Social Media Management: Ideal for managing online presence in a region with 11.3 million social media users in the UAE (100% of the population) and high daily usage.
• Performance Marketing and Affiliate Networks: Suited for results-driven businesses, with over 70% of UAE digital ad spend expected to emphasize performance marketing by 2025.
• Content Creation and Influencer Marketing: Perfect for developing engaging digital content and influencer collaborations, leveraging the UAE’s high social media penetration (115% as of 2024) and strong influencer engagement.
• Marketing Technology and Analytics: For businesses developing or using advanced software and analytical tools. This sector benefits from rising digital ad spend, with brands prioritizing high-conversion tools and mobile-first websites in 2025.

Fintech and Digital Payments

Specialized Benefits:

• Secure financial infrastructure: Access robust systems for payment processing and digital banking. The UAE’s fintech market is projected to grow from USD 3.16 billion (2024) to USD 5.71 billion by 2029.
• Regulatory compliance: Ensure adherence to all UAE Central Bank regulations and international standards, supported by initiatives like the CBUAE’s FinTech Office.
• Innovation sandbox: Utilize a dedicated environment for testing new financial technologies, with harmonized regulatory procedures to accelerate development.
• Blockchain support: Leverage integrated support for crypto and blockchain applications. The UAE has a 25.3% crypto ownership rate, and its blockchain market is set to grow at a 42% CAGR (2025-2030).

Industry Applications: Our licenses and infrastructure support diverse fintech and digital payment activities:

• Digital Payment Solutions and Gateways: Ideal for online and mobile payment providers. The UAE mobile payments market hit USD 80.37 billion in 2025, projected to reach USD 135.94 billion by 2030.
• Cryptocurrency and Blockchain Services: Suited for crypto trading and blockchain finance. The UAE saw $30 billion in crypto investments in 2024.
• Peer-to-Peer Lending and Crowdfunding: For platforms facilitating direct lending and crowdfunding initiatives.
• Digital Banking and Neobank Services: Perfect for online-only banking. Digital adoption rates are high, with Emirates NBD’s app seeing 91% digital adoption among the UAE’s tech-savvy population.

Software Development and SaaS

Specialized Benefits:

• Scalable cloud infrastructure: Access robust computing and data centers. The UAE cloud computing market will reach USD 45.41 billion by 2030 (28.75% CAGR), supporting seamless cloud deployment.
• Modern development environments: Purpose-built spaces for productive software teams, with PaaS models forecast for 30.23% CAGR through 2030.
• Rich API ecosystem: Facilitates seamless integration with e-commerce and other services.
• Global network access: Ensures efficient software deployment worldwide, contributing to the UAE’s goal of 20% non-oil GDP from the digital economy by 2030.

Industry Applications: Our licenses and infrastructure support various software and SaaS activities:

• Software Development and Programming: For custom software creation. The UAE custom software market will reach US$3,255.5 million by 2030 (22% CAGR), leveraging a strong local talent pool.
• SaaS Platform Development and Management: For cloud-based solutions. The UAE SaaS market is projected to hit USD 30.52 billion by 2029 (27.93% CAGR).
• Mobile App Development and Publishing: For iOS, Android, and other mobile apps. The UAE mobile app market is expected to reach US$2,357.6 million by 2030 (10.3% CAGR).
• Enterprise Software Solutions: For large-scale corporate software. Enterprise software held 75.63% of the Middle East & Africa custom software development market share in 2024, aligning with the broader Middle East digital transformation market projected at USD 149.34 billion by 2030 (24.33% CAGR).

Digital Content and Media

Specialized Benefits:

• Professional content creation studios: Leverage state-of-the-art facilities for video, audio, and digital content. The UAE digital content creation market is expected to reach US$1,678.4 million by 2030 (12.7% CAGR).
• High-bandwidth streaming infrastructure: Access efficient content distribution. The Middle East & Africa live streaming market is projected to reach US$44,521.7 million by 2030 (20.8% CAGR), supported by high internet speeds in the UAE (e.g., 441.89 Mbps mobile).
• Robust IP protection laws: Safeguard your intellectual property under comprehensive UAE legislation, supporting the digital economy and creators.
• Vibrant, creative community: Join a dynamic network of creators. Dubai’s creative sector contributed AED 21.9 billion (USD 6 billion) to the city’s GDP in 2022, employing 175,727 individuals.

Industry Applications: Our licenses and infrastructure support diverse digital content and media activities:

• Digital Content Creation and Production: Ideal for studios meeting the surging demand for localized content.
• Streaming and OTT Platform Services: Suited for VOD, live streaming, and OTT platforms. The MENA streaming video market is projected to reach $1.5 billion by late 2025, with over 27 million SVOD subscribers.
• Gaming and Interactive Media: Designed for game developers. The UAE gaming market is projected to reach USD 2,392.27 million by 2033 (8.34% CAGR), supported by government initiatives.
• Podcast and Audio Content Production: Perfect for audio content. The Middle East & Africa podcasting market generated USD 1,378.8 million in 2024 and is expected to grow at a 34% CAGR (2025-2030), driven by increasing listenership.

Logistics and Supply Chain Technology

Specialized Benefits:

• Smart warehousing: Access IoT-enabled and automated inventory systems. The UAE’s smart logistics market is projected to reach USD 35.78 billion by 2030 (7.82% CAGR), optimizing operations and potentially reducing supply chain costs by 15-20% via technologies like blockchain.
• Real-time tracking systems: Gain comprehensive visibility into shipments and deliveries across the supply chain, enhancing efficiency and accuracy. Technologies like blockchain are being explored to improve traceability, potentially reducing supply chain costs by 15-20%.
• Seamless global integration: Benefit from advanced integration with international networks. Dubai connects to over 220 destinations, with Jebel Ali Port handling 14.5 million TEUs in 2023.
• Digital customs clearance technology: Utilize tools for expedited trade facilitation. Over 95% of customs transactions are processed digitally in the UAE.

Industry Applications: Our licenses and infrastructure support diverse logistics and supply chain technology activities:

• Logistics Technology and Supply Chain Management: For companies optimizing logistics. The UAE logistics market is valued at USD 25.75 billion in 2025, projected to reach USD 38.07 billion by 2030 (8.16% CAGR).
• Freight Forwarding and Shipping Services: Leverages Dubai’s global trade hub status. Dubai International Airport (DXB) handled 86.9 million passengers in 2023, complementing vast maritime capabilities.
• Warehouse Management and Fulfillment: For managing storage and order fulfillment, driven by MENA’s e-commerce logistics market, projected to grow 10-15% annually.
• Customs Brokerage and Trade Services: For expertise in customs. Dubai Customs processed 18.7 million declarations in 2023, focusing on smart services.

EdTech and Online Learning

Specialized Benefits:         

• Robust LMS & CDN infrastructure: Access high-speed connectivity (UAE mobile 441.89 Mbps, fixed 300.65 Mbps). This ensures seamless content delivery for online learning platforms.
• Comprehensive student support: Utilize tools for virtual classrooms and engagement. The global virtual classroom market is projected to reach USD 51.40 billion by 2032, reflecting advanced capabilities for interactive online learning.
• Certification & accreditation assistance: Support for aligning educational offerings with standards. In the UAE, 83% believe tech certifications will be as valued as degrees in five years.
• Strong government support: Benefit from a progressive environment. Initiatives like The Digital School aim for one million learners by 2026, underscoring a commitment to digital education.

Industry Applications: Our licenses and infrastructure support diverse EdTech and online learning activities:

• Online Education & E-learning Platforms: Ideal for comprehensive digital learning. The UAE online education market reached USD 426.96 million in 2024, projected to hit USD 3,083.92 million by 2033 (24.57% CAGR).
• Educational Technology & Software: Suited for developing innovative software. The broader Middle East EdTech market (USD 4.16 billion in 2022) expects 13.89% CAGR through 2030.
• Professional Training & Certification: For skill-based courses. 45% of UAE online learners seek “self-improvement” courses, driving demand.
• Language Learning & Cultural Education: Perfect for platforms dedicated to language and culture, catering to the MENA region’s diverse population.

Healthcare Technology and Telemedicine

Specialized Benefits:

• Secure, compliant infrastructure: Access robust, HIPAA-compliant systems for patient data protection, aligned with UAE federal laws and free zone regulations. The UAE’s digital health market is projected to reach USD 5,112.18 million by 2033 (23.54% CAGR).
• Advanced telemedicine platforms: Develop solutions for remote healthcare. The UAE Telemedicine Market is projected to grow to USD 1,590.3 million by 2029 (19.25% CAGR).
• Medical device integration support: Benefit from seamless connectivity for connected health devices. The national Riayati program has amassed 1.9 billion medical records for 9.5 million patients, enabling data flow.
• Regulatory compliance & innovation sandbox: Adhere to UAE health authority requirements while testing new technologies. Over 98% internet penetration drives digital health solutions.

Industry Applications: Our licenses and infrastructure support diverse HealthTech and telemedicine activities:

• Telemedicine and Remote Healthcare Services: Ideal for virtual consultations. Dubai recorded nearly 375,000 telehealth consultations in 2023, a 28% increase from 2022.
• Health Technology and Medical Software: Suited for developing innovative software. The overall UAE healthcare market is valued at USD 22 billion in 2024, with substantial investment projected to exceed AED 4.8 billion in health technology.
• Medical Device Data Management: Designed for managing data from connected health devices, crucial for chronic illnesses affecting 1 in 5 UAE residents (diabetes).
• Health Information Systems: Perfect for integrated hospital and clinic systems. Dubai’s modernization initiatives, including 3 new hospitals by 2033, drive demand for such solutions.

Additional Cross-Industry Benefits

Its E-commerce Infrastructure is purpose-built, featuring automated fulfillment centers for efficient warehousing and order processing. The zone provides streamlined returns processing and exchange handling, essential for online retail. Businesses benefit from rigorous quality control services, including product inspection and quality assurance, as well as customized packaging solutions for enhanced branding.

The Technology Ecosystem is highly advanced, offering ultra-high-speed fiber-optic networks and 5G readiness for seamless connectivity. Scalable cloud services provide flexible computing and storage solutions, while robust data analytics capabilities offer valuable business intelligence and market insights. Comprehensive cybersecurity measures and threat protection ensure a secure digital environment.

Finally, a wide range of Business Support Services is available to ensure operational efficiency and growth. These include comprehensive digital marketing and promotion services, multi-language customer support capabilities to cater to a global clientele, and specialized legal services covering e-commerce law and intellectual property protection. Businesses also have access to essential financial services, including digital banking and streamlined payment processing solutions.